Contact us
Having a problem with Toast Clicker, or have a question? Email us and we’ll help.
Please tell us your device model, iOS version and Toast Clicker version, and describe what happened. Screenshots help.
Troubleshooting
Many problems can be fixed with these steps. Try them in order.
The game won’t open, freezes or crashes
- Close Toast Clicker completely: swipe up from the bottom of the screen (or double-click the Home button), then swipe the game away.
- Open the game again.
- Restart your iPhone or iPad.
- Make sure you have the latest version of Toast Clicker from the App Store.
- Make sure your device has the latest version of iOS or iPadOS that it supports (Settings → General → Software Update).
- Check that your device has free storage space (Settings → General → iPhone Storage or iPad Storage).
How do I update Toast Clicker?
Open the App Store, tap your profile picture, and look for Toast Clicker under available updates. You can also turn on automatic updates in Settings → App Store → App Updates.
My progress is missing
Toast Clicker saves your game on your device. Deleting the App can remove your saved progress. If your progress is missing without you deleting the App, please do not delete or reinstall it. Contact us first so we can help.
There’s no sound
- Turn up your device volume using the volume buttons while the game is open.
- Check that Silent Mode is off. On some devices, silent mode mutes game sound.
- Check the sound options in the game’s settings, if available.
- Disconnect Bluetooth headphones or speakers, or check that they are connected correctly.
Performance is slow or the battery drains quickly
- Close other apps that are running in the background.
- Restart your device.
- Turning off Low Power Mode may improve performance, and turning it on may help battery life.
Game Center
Toast Clicker uses Apple Game Center. Apple provides Game Center, so a few issues are fixed in your device settings:
- Not signed in: Go to Settings → Game Center and sign in with your Apple Account.
- Game Center features not showing: Check that you have an internet connection, and that you are signed in to Game Center. Then close the game completely and open it again.
- Changing your nickname, avatar or privacy: Go to Settings → Game Center. These are Apple settings, and Crumb Studios cannot change them for you.
For problems with your Apple Account or Game Center account itself, visit Apple Support.
Reporting a problem
If you have any problem with Toast Clicker that these steps don’t fix, email us at crumbstudios@proton.me. Please include:
- your device model (for example, iPhone 15 or iPad Air);
- your iOS or iPadOS version (Settings → General → About);
- the Toast Clicker version (shown on its App Store page);
- what you were doing when the problem happened, and what you expected to happen; and
- screenshots or a screen recording, if possible.
We will reply as soon as we can.
Refunds and purchases: Apple handles App Store payments and refunds. To request a refund, go to reportaproblem.apple.com.